| Job Description:
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Understand and document customer requirements Provide solution using Salesforce.com and be able articulate the solution to customer in a simple, end user (business) language. Implement solution either by using out of the box functionality or configuration (Custom objects, fields, roles, profiles, Work flow) or code (Apex, Visualforce, Javascript, Triggers etc.) Provide day to day operational support e.g. user activation, deactivation, mass data loading/updating using data loader, resolve user issues (either by updating data, config change, code change or user education) Create documents for new releases/changes to the platform in simple end user language Corporate citizenship: Interview candidates, build assets like best practices, utilities and tools for accelerating projects.
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